How can we help you?

Top FAQs

What is FoodByUs?

For Venues, FoodByUs is a free web app that lets chefs, managers & venue owners order their wholesale food from thousands of suppliers. We are Australia’s #1 wholesale procurement platform, saving venues time, money & hassle.

Who is FoodByUs for?

FoodByUs is for any food service venue, including restaurants, cafes, caterers & more. If you do any wholesale food ordering, we have you covered with all of your suppliers across 16 different categories.

Do I need to download an app to use FoodByUs?

How do I join FoodByUs?

Why do you need my email address?

We need your email to set up your FoodByUs account. Communications about your orders, specials & updates will also be sent to this email. You can change these settings and update your details within your buyer dashboard after your sign-up process has been completed. Read more


Contact our support team

Our Support Hours are 8am – 6pm Monday – Sunday, Australian Eastern Standard Time

(Please note during daylight savings we operate on AEDT)