Quick Guide to FoodByUs

Have an issue with your order? Here’s a list of what our buyers commonly report: Issue Definition Undelivered order(s) Orders (including all their items) that never arrived at your physical delivery address on the delivery/ due date Missing item(s) One or some products/ items you ordered that never arrived with the rest of your order.…

Use the Pantry List to save products you have hand-picked from browsing our Marketplace. By saving your frequently ordered products in your Pantry List, you can save time and checkout faster. Go to Pantry List Benefits Save Your Favourites Keep all your frequently ordered products in one place Save Time Quickly find what you need &…

WhatsApp Support In addition to our phone and email support, WhatsApp is also available at FoodByUs. WhatsApp is fast and easy to use; just add our number +61 448 523 085 to your contacts and message us via WhatsApp with your name and venue name to opt into the service. WhatsApp support operates 8am –…

We understand that communication matters and that your business is complex. You can manage your contacts and decide who will receive certain types of communication. This allows multiple people from your business to be across the activities of your FoodByUs account. To access the Contacts & Communications, go to My Account > Contacts. To add…