Once you have placed an order through FoodByUs, it is sent directly to your supplier who will your delivery. You can select different delivery dates and insert any delivery notes for each of your suppliers individually. All suppliers will have different MOQs & delivery schedules, so be sure to check these before placing your order.

Delivery times will vary for each supplier and can be impacted by drivers, traffic & location. For specific ETAs, please contact your suppliers directly. You can find their contact details in your dashboard or confirmation emails. You can also reach out to our Customer Support Team if you are unable to contact a supplier.

WhatsApp Support: +61 448 523 085

Phone Support: 1300 725 899

Submit a Ticket: support@foodbyus.com