Help Centre: Business Rules & Updating Details

Setting and Updating Your Cut-off Time/Lead Time

Cut-off and lead times are important for order processing, delivery, and efficiency. Setting and updating these times means clearly defining when you can accept, process, and complete orders. Regularly reviewing and updating your cut-off time and lead time settings is crucial for maintaining efficient operations and ensuring customer satisfaction. Regular updates help you adapt to…

Supplier Ratings

This score is based on your service levels, quality and price and is regularly updated on the FoodByUs network. What is the purpose of Supplier Ratings? Gain trust: Strengthen relationships with existing Buyers. Buyer confidence: New Buyers can shop with confidence.Point of difference: Be recognised for high-quality products and service. How to improve your rating How to view your rating…

Adding a Holiday Schedule

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Setting and Updating Minimum Order Quantities & Business Rules

As a supplier, you have the flexibility to update your minimum order requirements and customise your business rules directly through your Supplier Dashboard. Whether you want to change pricing structures, set specific conditions on your lead time or update your shipping fee, the Supplier Dashboard provides a centralised platform for managing these aspects, ensuring a…

Updating Bank Details

How to update bank details on the FoodByUs dashboard As part of our compliance procedure, bank details can only be edited by FoodByUs. To update your bank details, you will need to email FoodByUs official documentation with the new bank details. This should be issued and signed by your financial controller or the owner /…