See how FoodByUs’ All-in-One Platform Creates Consistency for Zetland Hotel

‘Running a pub is time consuming. There are more pressing things to do with my time than worry about ordering from 8 different suppliers.’

Rob Adland
Executive Director – Zetland Hotel

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It’s all about efficiency in a pub

‘Ordering has become a lot more traceable

which has improved efficiency immensely.’

A well-known feature of FoodByUs that Rob loves is that you can order from any device – whether that’s your mobile phone, iPad, or laptop it’s the same process, same consistency, and same reliability, every single time. Only Rob and the Head Chef use the FoodByUs platform, and ordering can be done in 10 – 15 minutes, which he considers to be a large improvement from previous methods.

Consistently consistent

‘I put my regularly bought products in my favourites pantry list so that the ordering is consistent. I like that I have total control.’

Another one of Rob’s top features is the ability to create a ‘standing order’ – that is, an order that repeats itself on certain days of the week or fortnight. Fully customisable to each venue’s needs and with text message reminders, this feature means nothing gets missed. Rob also loves that he can look at his previous (and standing) orders which creates ease when reordering, saying that FoodByUs ‘allows for shortcuts and just creates an easier way of doing things.’

Suppliers need to be reliable

What I care most about is service, delivery times and attitude.’

Every venue is unique and caters to different wants and needs. For Rob, his venue has a lot going on beyond food, he emphasises ‘I have never been particularly sensitive on price, what I really care about is the suppliers being accountable and on time.’

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