Alasya Bakery – How FoodByUs Nurtures Family-Owned Bakery’s Business Growth

Efficiency and reliability are paramount for family-owned businesses like Turkish bakery Alasya Bakery. For them, navigating the demands of the industry since 1978 has been a journey marked by passion and dedication. We explore how FoodByUs, an order management platform connecting wholesale suppliers with buyers across Australia, has supported Alasya Bakery owner Ayse Bekir to streamline her processes and grow her business.

The Journey of Alasya Bakery

Ayse Bekir, owner of Alasya Bakery, takes us on a nostalgic journey through the family-owned Turkish bakery’s history. Established in 1978 by her parents who migrated from Cyprus, the bakery began as a charming restaurant showcasing the art of breadmaking. Over the years, Alasya Bakery has expanded to offer not just Turkish bread, but also pizza bases, dinner rolls, antipasto, dips, and salads. Despite the growth, the family remains deeply involved, ensuring the highest quality products and maintaining the essence of their artisanal roots.

Alasya Bakery produces the finest range of artisan Turkish breads, and bakery products.

Their breads and pastries are individually hand-crafted pieces, baked in stone floor, wood-fired ovens. But whilst their facilities are modern, their processes are thoroughly old-school.

Offered Categories

Delivery Information

Minimum Order	Cut-off Time	Delivery Fee	Delivery Days
$30.00	2 PM Next Day	$3.00 (Free after $200)	Monday to Saturday

Streamlining Operations with FoodByUs

‘FoodByUs generates clean purchase orders and keeps everything in one place. It’s a great way for orders to come through and leaves no room for error.’

FoodByUs has become an integral part of Alasya Bakery’s operations, streamlining their order management process. Ayse appreciates that orders come through email in a clean purchase order, eliminating potential misunderstandings that can arise with voicemails. The platform’s convenience extends to not requiring a confirmation for every order, saving valuable time. “Knowing that the customer knows their order has come through is crucial,” Ayse emphasises.

‘Marketing is one of the benefits we get from using FoodByUs. We’ve consistently got new customers coming through.’

Ayse finds value in FoodByUs beyond order management. The platform is used by over 2,000 hospitality venues in Australia, which brings visibility to Alasya Bakery’s brand online. Ayse highlights that there has been a “positive impact on their business growth” since implementing FoodByUs as a complete solution.

The Power of Visibility

‘FoodByUs gives a great overview of what’s happening and helps me stay on top of my business.’

One of Ayse’s favorite features is the ability to monitor daily orders and track their fulfillment. “We can see how many orders we need to fulfil for the day, how many have gone out and more. I have control over everything that’s going on,” Ayse expresses. This real-time overview provides invaluable insights into the bakery’s daily operations, allowing for more informed decision-making.

Guaranteed Payments

‘With FoodByUs, I’ve never had to chase a customer up for payments. I get paid every week, guaranteed.’

The most significant benefit, according to Ayse, is the streamlined payment process. Alasya Bakery no longer needs to follow up on payments or worry about lost invoices. “Not having to follow up with customers for payments is amazing,” Ayse exclaims. With FoodByUs, customers have the flexibility to pay their invoices via credit card or direct debit, and they even offer 14-day payment terms. For Ayse, payments come in every week on a regular schedule without fail. By eliminating the need for manual follow-ups on payments, FoodByUs provides a hassle-free experience for both the bakery and its customers.

Ayse Bekir doesn’t hesitate to recommend FoodByUs to other businesses. “Definitely. I have recommended it to another bakery,” she exclaims. The platform’s seamless integration into Alasya Bakery‘s daily operations, coupled with excellent support from the FoodByUs team, has had a vast impact on their business. “They’ve been really amazing. Support especially. All I have to do is email them, and within 5 minutes, I’ve got a reply,” Ayse commends the level of support provided by the FoodByUs team.

Ayse Bekir’s insights stands as a testament to how FoodByUs can empower family-owned businesses, providing them with the tools and support needed to thrive in a competitive environment.

FoodByUs interviewed Ayse Bekir, Owner of Alasya Bakery.

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