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Invoice Hub: What is it?

About Invoice Hub

Your Invoice Hub stores all your orders from FoodByUs Partners, Direct Suppliers or Synced Orders with our automated invoice scanning feature. With all your invoices in one place, you’ll get access to live price tracking, comprehensive custom reports and seamless invoice syncing with your accounting platform. 

How do I set up my Invoice Hub?

For FoodByUs Partners:
Partnered Supplier invoices will automatically be synced to your Invoice Hub due to our partnership agreements. There is no setup required.

For Direct Suppliers:

There are 3 ways to set up your Invoice Hub for Direct Suppliers:

1. Place an order with a Direct Supplier

Once you start ordering with a Direct Supplier, FoodByUs will send a request to your Direct Supplier that they cc their final invoice to your FoodByUs invoice email. 

2. Share your FoodByUs Invoice Email with your Direct Supplier

In the event that your supplier has not yet started to cc the FoodByUs Invoice Email, you can share the invoice email with them and request that they include the email in all emails where there is an invoice pdf.

3. Forward the invoices yourself to your FoodByUs Invoice Email

You can also forward the invoices to the FoodByUs Invoice Email yourself.

Where can I find my Invoice Hub Email?

  • Log into your FoodByUs account
  • Click My Account
  • In the dropdown, click Invoice Hub
  • You will see your unique Invoice Hub Email there

What benefits come with syncing all your invoices into your Invoice Hub?

  • Access to all your invoices through the FoodByUs platform
  • Accurate up-to-date live pricing based on your invoices
  • View the price history of all your products to understand price trends
  • Products will be auto-pantry listed so you can easily find them again to reorder
  • Your Customer ID will be populated on your next order email so they can quickly identify you
  • Seamlessly have all your invoices synced with your accounting integration

Setting up Accounting integration for your Direct Duppliers

Once established, you will need to map the Direct Supplier to a contact in your accounting platform.

Note: We will not sync any invoices for Direct Suppliers that are not mapped. FoodByUs does not collect payments for Direct Supplier orders and balances owing are due to them.

Note: We will not sync any invoices for Direct Suppliers that are not mapped. FoodByUs does not collect payments for Direct Supplier orders and balances owing are due to them.

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(Please note during daylight savings we operate on AEDT)