Eating House
Location:
Rowville, VIC
Capacity:
270 seats
Services:
Dine-in, Functions, Takeaway & Delivery
Located in Wellington Village Shopping Centre in Rowville, Eating House has been serving locals since 2004. Owner Simon Daou has overseen the venue’s growth while continuing to focus on delivering great food and efficient operations.
As the business grew, managing purchasing and sales across multiple systems became increasingly complex.
By connecting FoodByUs and Ordermate, the team gained real-time visibility across the business and a more efficient way to operate.
One Venue, Multiple Ordering Systems
As Eating House grew, managing purchasing, reporting and operational data across multiple systems became increasingly challenging.
Orders were placed through supplier portals, emails, text messages and phone calls, while sales and purchasing data lived separately. Without a single source of truth, gaining a complete picture of business performance required significant manual effort.
“Before FoodByUs, we were looking at multiple hours a week, up to 20 or 30 hours when you factor in invoicing, checking dockets and administration.”
From Reactive to Proactive Decision-Making
To simplify operations, Eating House implemented FoodByUs and connected it with Ordermate.
The integration combines purchasing and supplier data from FoodByUs with sales data from Ordermate, giving the team a clearer view of how the business is performing day-to-day.
“We’re more proactive now. We know instantly what was spent and what was sold. We’re not reacting anymore. We can see what’s happening on the fly.”
Rather than moving between systems or relying on spreadsheets and invoice reviews, managers can access the information they need from a connected workflow that links purchasing activity directly to sales performance.
Saving Time Where It Matters
Ordering, approvals and invoice management are now managed through a single platform, making it easier for multiple managers to place orders while maintaining visibility and control.
“It’s very easy for me to log in on my phone or laptop and see exactly what they’ve ordered, how much they’ve spent and how that’s working out with our cost of goods.”
A Connected Hospitality Operation
For Simon, the value of the integration comes from having purchasing and sales data working together.
By connecting FoodByUs and Ordermate, the team has greater visibility across the business, less manual administration and the ability to make decisions with confidence using real-time information.
“Having Ordermate and FoodByUs connected is essential for us. Going back would be more difficult, more time-consuming and more labour-intensive.”
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