Got a question?
Our Help Center probably has the answer you need.
Want to get in touch?
See below for options. We prefer WhatsApp because it’s quick and easy.
Something wrong with an order you’ve received?
Simply log in and use our in-app self-serve issue resolution tool. You’ll get an instant result with just a few taps.
STILL NEED HELP?
Contact our support team
WhatsApp Support
The quickest & easiest way to reach us.
+61 448 523 085
Submit a Ticket
Leave it with us, and we’ll get back to you soon.
support@foodbyus.com
Phone Support
We’re always here to help with our CST hotline.
1300 725 899
Our Support Hours are 8am – 6pm Monday – Sunday, Australian Eastern Standard Time
(Please note during daylight savings we operate on AEDT)
HELP CENTRE
Visit the FoodByUs Help Centre to learn more about how we work